Your business apps don'tshare information,so you do everythingmanually. I fix that.
I'm Jacenta, a business automation consultant in Greater Vancouver. I connect the apps and software you already pay for, and I set up the repetitive admin to run on its own. You keep the tools you already use, and there's no new system to learn. You get hours back every week, fewer leads slip away, and you can take on more work without hiring, so more money stays in the business, and more of your time goes where it matters.
When your apps don't share information, that work lands on you
Most owner-run businesses have good software. The problem is it doesn't pass information from one app to another, so someone has to do it manually. That someone is usually you, and it shows up in small ways that add up:
A lead arrives and nothing moves it forward
A lead fills out your form. Then someone copies it into the inbox, the calendar, and the CRM, one by one. The same information, typed over and over.
The busywork lands on you
The reminder, the follow-up, the second touch that turns a maybe into a yes. It gets done late, gets done by you, or doesn't get done. There's always more of it than there is of you.
An inquiry waits while you're in the work
You're heads-down doing what clients actually pay you for. Meanwhile a good lead sits in the inbox, cooling off, wondering if anyone's there.
You're not short on effort. You're short on a system that does the copying, chasing, and reminding so you don't have to.
What I do: connect your tools, automate the work, and see the results
Before: the apps a business already uses do not share information, so the owner copies it between them by hand. After: the same apps - booking, inbox, CRM, invoicing, calendar, and spreadsheet - are connected, so information moves between them on its own.
Connect the tools you already use
Your booking, inbox, CRM, invoicing, and the rest start passing information to each other on their own, so nothing gets retyped. You keep your current software.
Automate the repetitive admin
The back-office work you do the same way every time runs on its own: data entry, reminders, invoice follow-ups, document requests, status updates.
Win and keep customers
This is the whole customer journey: every lead gets a fast reply, follow-ups go out every time, new clients get onboarded without the scramble, and past customers get brought back. The marketing and follow-up touches that usually slip just happen.
See what's working
A simple dashboard shows what's running and what it's saving you, in time and in money, so you can prove it's working and decide what to automate next.
How it works, from our first call to the day it runs on its own
We figure this out together. You know your business and where your time goes; I know what's possible and how to build it. Here's how we get from where things are stuck now to where they run on their own.
We talk
A free 30-minute call where you walk me through your week. Some owners already know exactly what's eating their time and what they want fixed first. Others want help spotting it. Either way, we find it together.
We decide what to fix first
I show you what's possible with the apps you already use, and we choose the first thing worth taking off your plate. Your priorities lead. My job is to make the call easy and tell you straight what will pay off most.
I build it
I connect your apps and build the automations in n8n, test them against your real work, and make sure they hold up. I build everything myself, so you're not handed off to a team.
You see it working
I set you up with a simple dashboard so you can see what's running and what it's saving you, and step in any time. Nothing runs blind.
I keep it running
Apps change and things break. I stay on to fix what needs fixing, adjust as your business shifts, and automate the next thing when you're ready.
The result: hours back every week, fewer leads lost, and a dashboard that proves it.
What this looks like for your business
Here are examples of the automations I'd build, by industry.
Also connects JobNimbus, JobTread, Builder Prime, PandaDoc, and CompanyCam, plus the tools you already use.
Automated workflow for a Renovation / remodeling contractor:
- Step 1: New lead (using Jotform)
- Step 2: Auto-reply text in minutes (using Twilio)
- Step 3: Follow-up until they book (using Jobber)
- Step 4: Estimate sent (using Jobber)
- Step 5: Reminders until they decide (using Twilio)
- Step 6: Contract signed, deposit requested (using DocuSign · Stripe)
- Step 7: Job scheduled, subs notified (using Jobber · Google Calendar)
- Step 8: Progress invoice at each milestone (using QuickBooks)
- Step 9: Job done, review request (using Google reviews)
Before I automated businesses, I ran every part of one myself
I'm Jacenta Rose. Before this, I co-founded and ran an e-commerce store: 300-plus products and a team of seven I hired and trained. I ran the marketing, the customer service, and the logistics. I know what it feels like when the business runs you instead of the other way around. The customer replies, the reports, the follow-ups, the hundred small things that never stop.
At another company, I was the first to bring AI into the daily work, and I saw how much of the repetitive load it could handle. Now I do it for other owners: I connect the tools they already use and automate the work between them. If your tools don't talk to each other, this is for you, whether you're a renovation or remodeling contractor, a veterinary clinic, a sales-driven service business, or something else. I'm in Greater Vancouver and serve the Lower Mainland.
What does a business automation consultant do?
A business automation consultant connects the software you already use and sets up your repetitive admin to run on its own. I look at how work moves through your business, find the tasks done the same way every time, and build a system that handles them, so data entry, follow-ups, and reminders stop landing on you.
How do I get my business apps to talk to each other?
You connect them so information passes from one app to another automatically instead of being copied manually. I connect the apps you already use, like your calendar, inbox, CRM, and invoicing, so when something happens in one, it updates the others on its own. You keep your current software and don't have to learn a new system.
Can I automate my work without replacing the software I already use?
Yes. I work with the apps you already pay for. Nothing gets ripped out and there's no new system for your team to learn. I connect your current tools and add automation on top, so the change is in how the work flows, not in what you use day to day.
Should I just use Zapier, or do it myself?
You can, and for one or two simple steps it might be all you need. It gets hard when the work spans several tools, has exceptions, and has to keep running when something changes. That's the part that eats your time to set up and maintain. I build the whole thing around how your business actually works, test it on real cases, and keep it running, so you're not troubleshooting it at night.
How much does a business automation consultant cost?
It depends on how many apps need connecting and how much admin you want automated. After a free 30-minute call, I give you a clear plan and a price for the work, so you know the cost before anything starts. Most owners begin with one or two high-value automations and add more over time.
When should I hire a business automation consultant?
When you're spending evenings and weekends on admin, when work slips through the cracks because no one had time to follow up, or when you can't take on more clients without hiring. If you're copying the same information between apps every week, it's worth a conversation.
Let's find the first thing worth taking off your plate
Book a free 30-minute call. Tell me what's eating your time, and I'll tell you how I'd automate it. The goal is to get your time back fast, so you can put it toward the work that makes you the most money.
No pitch, no pressure. You'll leave knowing what's worth automating first, even if it's not with me.